About MVAVA
Q:Are you manafacturer or trading company?
Mvava is a manafacturer for switch&socket since 1996 located in Wenzhou Zhejiang China.
About Products
Q:What certification do you have for your products?
We have got CE ROHS CB TUV.
Q:What is your MOQ?
It depends on different items,we have low MOQ request ,because we have a big warehouse for stock orders.
Q: When I turn on the switch does it have light?
Yes, all our touch switches have led indicators, turn on the switch dark blue indicators, turn off the switch - light blue
indicator.
Q: Does your touch sensor light switch need a neutral wire to install?
A: The normal touch switch without WIFI no need a neutral wire to install,
And some WIFI switches like WIFI Curtain,WIFI Dimmer switch,Neutral WIFI switch 1G 2G 3G need a Neutral wire to install.We also have WIFI light switch without neutral line,All it pends,you can check with us for more details.Our
Products can meet all your needs.
Q: Do you offer 4-way touch light switch?
A: Yes, we offer 4-way touch switch, it functions stably.
Q: How does your touch dimmer switch work as a LED dimmer touch light switch?
A: First, it works with LED dimmable light bulbs perfectly. It also works with other kinds of light bulbs when LED-Transformator is used (followed with the package when requested). Second, you will need to push the switch button, leave for 1-2 seconds, and push the button again to dim your light bulbs.
Q: How do I activate my remote control touch switch?
A: You will need to synchronize the touch switch with the remote control according to our user manual. It is very easy, and it takes only two steps.
About Delivery methods
Q:What shipping ways do you support for delivery?
We support air, sea and railway shipment.
About Customization
Q: Can I print my logo on the touch screen light switch?
A: Yes, the minimum order quantity for this service is 300 pcs.
Q: Can I customize my colours on the touch screen light switch?
A: Yes, the minimum order quantity for this service is 300 pcs.
Q: Can I customize my own package for the touch switch?
A: Yes, the minimum order quantity for this service is 1,000 pcs.
About Sample Order
Q: Can I have a sample order for your touch sensitive light switch products?
A: Yes, we offer product samples, including mixed samples.
About Warrenty
Q: Can I get a refund if I receive a defective/damaged light switch?
A: Yes. We have 2 years warrenty for the smart switch and sockets.
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